WorkCover Assist is a free service provided by WorkSafe Victoria that can help you with your WorkCover dispute as it progresses through conciliation. By offering you support and guidance, we aim to simplify the conciliation process for you.
You can nominate WorkCover Assist on the Request for Conciliation form or by advising the Workplace Injury Commission (WIC) that you want WorkCover Assist to be added to help you with conciliation.
We aim to provide you with a quality service, where we treat you with respect and provide you with accurate and helpful information which is easy to understand, whilst respecting your privacy.
The WIC provides a free informal, non-adversarial dispute resolution service to help injured workers resolve workers compensation disputes in Victoria without the need to go to court.
It is important that you spend time considering the outcome(s) you want from the conciliation conference. You will need to ensure that you have supporting material from your doctors.
Updated 11 October 2022
Commonly asked questions about WorkCover Assist and the Conciliation process.