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Approximately 70% of disputes are resolved as a result of conciliation.

Resolution may take one of the following forms:

  1. Agreement.
  2. Recommendation.
  3. Direction.
  4. Medical Panel - Resolution may often be achieved following referral of the medical issues in dispute to a Medical Panel. Visit the Medical Panels website.
  5. Genuine Dispute - If your dispute remains unresolved, the Conciliation Officer will issue you with a certificate of Genuine Dispute that will enable you to take your dispute to the Magistrates’ or County court.

At the end of your dispute, you will receive a certificate from the Workplace Injury Commission (WIC) stating the outcome reached.

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Conciliation outcomes

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Updated 10 October 2022