This Privacy Statement explains how your information will be treated as you access and interact with this website.

This website may contain links to websites which are owned or operated by third parties independent of WorkCover Assist, including websites owned or operated by our service providers and WorkSafe. This Privacy Statement does not apply to external websites. Should you click a link to an external website, we recommend that you read the websites’ privacy statement to familiarise yourself with its security and privacy practices.

Collection of information

The information we collect will be used to administer the website, to understand how users interact with the website and for statistical, reporting and maintenance purposes. Our website uses web analyst Google as our web monitoring service provider. Further information about how Google collects and uses information gathered over the internet is available at: in a new window)

Collection of clickstream data

If you visit our website to read, browse or download information, our computer system will record information about the visit such as the type of browser and operating system you are using, the previous site you visited, your server's IP address, the date and time of your visit, the pages accessed and any information downloaded. To the extent that any information could make you identifiable, we will not attempt to identify you unless authorised or required by law.


Cookies are pieces of information that a website transfers to an individual's hard drive for record keeping purposes. Cookies help us understand how you use this website and can help create a better and more customisable experience for you. Cookies may be used to store information about your use of the WorkCover Assist website and certain information is automatically tracked via Google Analytics when you access this website. This data is collected for the purpose of improving the services and information we provide and does not include any personally identifying information. Any information captured by WorkCover Assist during your website use is stored securely and will not be provided to any unauthorised third parties.

Contact us

If you have any questions about how your information is being used, please contact or access WorkSafe’s Privacy Policy at in a new window)